Thank you for your interest in RoaringColors.com! We want you to be completely satisfied with your purchase of our digital coloring books. Due to the nature of digital products, we have outlined the following refund policy:
Refunds Are Not Offered For:
- Downloaded Files:
Once a digital coloring book file has been downloaded, it cannot be returned or refunded. Please review the product previews and descriptions on our website carefully before making your purchase. - Change of Mind:
We encourage you to ensure the product meets your expectations by reviewing the provided previews and details. Unfortunately, refunds cannot be provided for a change of mind after a purchase is completed. - Technical Issues on Your End:
Our files are designed to be compatible with most devices and software. If you encounter any technical difficulties while downloading or printing, please contact us at theroaringcolors@gmail.com. While we will assist you in resolving the issue, refunds may not be provided unless the issue is caused by our files.
Refunds May Be Offered For:
- Duplicate Purchases:
If you accidentally purchase the same digital coloring book twice, we will issue a refund for the duplicate purchase. - Incorrect Files:
If an error results in you receiving the wrong file, we will promptly send the correct file or provide a full refund. - Technical Issues on Our End:
In rare cases where technical issues related to our files cannot be resolved, we will issue a full refund.
How to Request a Refund
If you believe you qualify for a refund under the circumstances listed above:
- Contact us at theroaringcolors@gmail.com within 7 days of your purchase.
- Provide details about your issue and include your order number.
We will review your request and respond within 5 business days.
Additional Notes
- We reserve the right to modify this refund policy at any time without prior notice.
- This refund policy does not affect your statutory rights as a consumer.
We hope this policy provides clarity and transparency. If you have any questions or need assistance, please don’t hesitate to reach out at theroaringcolors@gmail.com.